Privacy Policy
Your privacy matters to us - here's how we protect and handle your personal information
Information We Collect
At EduJurniq, we collect information that helps us provide better educational services for your esports career development. This includes information you provide directly and data we gather automatically when you use our platform.
- Name, email address, and contact information when you register
- Profile information including gaming experience and career goals
- Payment information for course enrollments (processed securely through third-party providers)
- Communications you send to us, including support inquiries
- Feedback and reviews about our courses and services
- Device information including browser type, operating system, and IP address
- Usage data such as pages visited, time spent on platform, and course progress
- Cookies and similar tracking technologies for website functionality
- Location data based on IP address for content personalization
How We Use Your Information
We use your information to deliver educational services, improve our platform, and communicate with you about your learning journey. Here's specifically how we put your data to work:
Service Delivery: We use your information to provide access to courses, track your progress, and customize your learning experience based on your esports career interests.
Communication: We'll send you course updates, important announcements, and respond to your questions. You can control which communications you receive through your account settings.
Platform Improvement: We analyze usage patterns to enhance our courses and develop new content that better serves the esports community in Uzbekistan and beyond.
Security and Compliance: We monitor for fraudulent activity and ensure compliance with applicable laws and regulations.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share your information in specific circumstances that support our educational mission and legal obligations.
Service Providers: We work with trusted companies that help us operate our platform, including hosting services, payment processors, and email providers. These partners are contractually bound to protect your information.
Educational Partners: With your consent, we may share relevant information with esports organizations or educational institutions that offer additional learning opportunities.
Legal Requirements: We may disclose information when required by law, to protect our rights, or to ensure the safety of our users.
Business Transfers: If EduJurniq is acquired or merged with another company, your information may be transferred as part of that transaction, but you'll be notified of any changes to privacy practices.
Your Privacy Rights
You have significant control over your personal information. We believe in transparency and want you to understand exactly what rights you have regarding your data.
Access Your Data
Request a copy of all personal information we have about you, including course progress and account details.
Correct Information
Update or correct any inaccurate personal information in your profile or account settings.
Delete Your Account
Request deletion of your account and associated personal information, subject to legal retention requirements.
Data Portability
Receive your personal information in a structured format that can be transferred to another service.
Opt-Out of Communications
Unsubscribe from marketing emails while still receiving essential account and course notifications.
Limit Processing
Request that we limit how we process your information in certain circumstances.
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your privacy.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Technical Safeguards: We use encryption for data transmission and storage, secure servers, and regular security updates to protect against vulnerabilities.
Access Controls: Only authorized personnel have access to personal information, and access is limited to what's necessary for their job functions.
Regular Monitoring: We continuously monitor our systems for security threats and conduct regular security assessments.
Data Backup: Your information is regularly backed up to prevent data loss, with backups stored securely and encrypted.
While we take security seriously, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Here's our approach to data retention:
Active Accounts: While your account is active, we maintain your information to provide ongoing educational services and track your progress.
Inactive Accounts: If you don't use your account for 3 years, we may delete non-essential information while preserving basic account data for potential reactivation.
Account Deletion: When you request account deletion, we remove your personal information within 90 days, except for information we're legally required to retain.
Legal Obligations: Some information may be retained longer for legal compliance, such as payment records for tax purposes or dispute resolution.
International Data Transfers
EduJurniq operates primarily in Uzbekistan, but we may transfer your information to other countries for processing and storage. When we do this, we ensure appropriate safeguards are in place:
Adequate Protections: We only transfer data to countries with adequate privacy laws or use contractual protections to ensure your information remains secure.
Service Providers: Our international service providers are contractually required to maintain the same level of data protection as we provide.
Your Rights: Regardless of where your information is processed, you retain all the privacy rights outlined in this policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences and understand how you use our services.
Essential Cookies: These are necessary for basic website functionality, such as keeping you logged in and remembering your course progress.
Analytics Cookies: We use these to understand how users interact with our platform, helping us improve the learning experience.
Preference Cookies: These remember your settings and preferences to personalize your experience.
You can control cookies through your browser settings, but disabling certain cookies may limit some platform functionality.
Children's Privacy
Our services are designed for users who are at least 16 years old. We don't knowingly collect personal information from children under 16 without parental consent.
If you're under 16 and interested in our esports education programs, please have a parent or guardian create an account and supervise your use of the platform.
If we discover that we've collected information from a child under 16 without proper consent, we'll delete that information promptly.
Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your account email or by posting a notice on our platform.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Previous versions of this policy will be archived and available upon request for your reference.
Privacy Questions or Concerns?
We're here to help with any questions about your privacy or this policy.
This Privacy Policy is effective as of January 15, 2025 and was last updated on January 15, 2025.